Israel Cabrera
Multi-Brand Automotive Advisor · Sansone AutoMall
- Minutes
- To set up your store
- 1 console
- For the whole team
- 1 price
- For every seat on the team
- 24/7
- Your team's pages keep selling
KMA Auto
Your Pre-Owned Superstore, in Marietta, Ohio.
Meet their sales associates
Live on Dealer Duo
Roster
Keep the book when someone walks out.
Turnover is part of the business. Losing every customer that person ever talked to should not be.
- Deactivate a sales associate and the store keeps the book
- Hand the whole book to a replacement, phone number included
- Or spread the leads across the team
- Customers keep texting the same number
Tower: roster
RKDeactivated
Ryan Keller
Left the store
Moving with the book
- 184 customers
- (555) 010-0142
Jordan Price
Every conversation, right where it left off
Leads
Every lead goes to the right person.
Leads from your providers land in one queue and go out in turn. A customer who has bought from you before goes back to the person they know.
- One email address for every provider that sends ADF leads
- Round robin, with you choosing who is in the rotation
- Returning customers go back to their sales associate
- Walk-ins and phone-ups added by hand
Tower: lead routing
Maria Alvarez
Next up
DeShawn Carter
Jordan Price
- Send a lead to see where it goes.
Today
Monitor who is waiting.
Set how fast the store should answer. Today shows every customer waiting on a reply and every follow-up that is due, across the whole team.
- Unanswered customers and overdue follow-ups, by sales associate
- A response goal, with slow replies called out
- Leads, visitors, messages, and sold by person
- Open a sales associate's desk and answer as them
Tower: today
Goal 15 min
- Maria
- 4 min
- On goal
- DeShawn
- 9 min
- On goal
- Jordan
- 41 min
- Slow
- Jordan
Priya N.
Waiting on a reply, 52 min
- Jordan
Marcus T.
Follow-up overdue, 2 days
- Maria
Elena R.
Waiting on a reply, 6 min
- DeShawn
Sam W.
Follow-up due today
- Maria
Grace L.
Follow-up due today
Social
Posts checked before they go out.
Your sales associates post inventory every day. Decide whether posts wait for approval, and see the problem phrases before a regulator does.
- Every post checked against advertising rules
- Approve, send back with a reason, or reject
- Flags when a posted vehicle sells or changes price
- Posts made outside Dealer Duo get reviewed too
- Views, reach, and engagement for the store and each person
Tower: approvals
- Waiting2
2024 Mazda CX-5
Stock M4821$24,980 total
Just in, and it won't last. Only $299 a month!
1 problemPayment shown without the down payment, term, and APR.
And see what the posts are doing.
Every sales associate's views, reach, and engagement, added up for the store and side by side.
Tower: social analytics
Updated 1 hour ago
- Views
- 86.2K+22% vs. prior 7 days
- Reach
- 61.4K+15% vs. prior 7 days
- Engagement
- 4.3K+27% vs. prior 7 days
- Posts
- 41+8% vs. prior 7 days
Day by day
15.1K views · 760 engagement · Yesterday
Compare associates
- Maria Alvarez1.6K
- DeShawn Carter1.2K
- Jordan Price890
- Lena Ortiz570
Your store's website sells the store. These pages sell your people.
Every sales associate gets their own page, customers, inbox, and social posting. Tower keeps all of it pointed back at your dealership.
- Write it once for everyone
- Follow-up sequences, snippets, and announcements written by the store and sent under each sales associate's name.
- One inventory, every page
- List your inventory sites once. Every sales associate's page shows what is on the lot, refreshed daily.
- Control who sees what
- Salesperson, BDC, and Manager roles, with switches for each seat. Leads can be shared or private.
- An access review you can sign
- Who has access, when they last signed in, and every lead export, in one place with a sign-off.
- Nothing hidden from your team
- Each sales associate can see what the store did on their desk. Trust goes both ways.
- Your data, in and out
- Bring customers in from a spreadsheet. Export the whole book, or one desk, whenever you want.
From sign-in to a store-wide sales presence.
Three steps. We handle the pages. Your team handles the handshakes.
- 01
Set up your store
Sign up and tell us your store's name and website. We pull in your logo and brand from the site.
- 02
Invite your team
Add your sales associates from Tower. Each one gets a branded invite and a professional page of their own.
- 03
Run it from Tower
Route leads, watch follow-up, and approve posts from one console, while every page sends buyers back to you.
Sites built with Dealer Duo.
A few of the sales associate sites live on Dealer Duo right now. Open one to see it the way a buyer does.
Slide 1 of 5
- Visit live site
- Visit live site
Meredith Harra
Sales Associate · KMA Auto
- Visit live site
Micah Kilmer
Sales Consultant · My Lakeshore Subaru
- Visit live site
Tony With the Keys
Sales Pro · Crain Buick GMC of Springdale
- Visit live site
Jacob Medina
Sales Associate · AutoNation
Works with the tools already in your store.
- Lead providers
- Any provider that sends ADF email can send leads to your store's address.
- Vendors and your own tools
- Vendors send and read leads through the lead API. You choose what each one may read, and you can disconnect them any time.
- Lead files
- Lead files delivered by SFTP, set up for you by our team.
- Canada
- Set your store's country and every page uses kilometres, postal codes, and Canadian dollars, with CASL consent built in. Quebec is not supported yet.
What dealers ask first.
Built dealership-safe from day one. Read the Dealership Safeguards.
- Who owns the customers?
- When a sales associate joins through your store, the store owns the book. They are told that before they accept the invite. A sales associate who signed up on their own, outside your store, owns their own list.
- What happens when a sales associate leaves?
- Deactivate them in Tower and the store keeps the book. Hand it to a replacement, phone number included, or spread the leads across the team. The phone number moves only when the person receiving the book does not already have a number of their own.
- Can my team see what we do on their desks?
- Yes. When the store sends a message for someone, moves a lead, or changes their page, that sales associate can see it.
- How do leads from our providers get in?
- Your store gets its own email address. Point any provider that sends ADF email at it, and leads land in one queue, ready to route.
- What does it cost?
- One flat price for the whole store, any number of sales associates. Book a demo and we will walk you through it.
- How long does setup take?
- Minutes. Tell us your store's name and website, then invite your team. Each sales associate gets an email, picks a look, and we draft their page.