Web lead, first email
Right after your first text, so they have something to forward or come back to.
Subject: The [Year Make Model] you asked about
Hi [First name], Thanks for reaching out about the [Year Make Model]. It's here on the lot and I'd be glad to walk you through it. Here's what I can send right away: - The vehicle history report - Extra photos of anything you want a closer look at - An out-the-door number with everything included Just reply with what helps most. If a visit is easier, I can have it pulled up and ready whenever works for you. [Your name] [Dealership] [Phone] [Your page link]